OMB

Last week, I called Apple Support to report problems I was having with my MacBook battery. The symptoms I reported were:

• MacBook will occasionally turn off without warning when not plugged in

Which gets gradually worse over the course of a month until:

• MacBook will turn off unless connected to an external power source
• MacBook will not turn on unless connected to an external power source

Apple told me that this is a know problem with their batteries and that they would send out a new one. Sure enough, a few days later a new MacBook battery was sent to my office. In return, I have to send back my old one. I now have a shiny new battery:

So what I definitely would not recommend to all MacBook owners is phoning up your local Apple Store (020 7153 9000 in the UK), choosing the support option, describing the symptoms above and taking delivery of a new MacBook battery for the cost of a local phone call.