OMB

Apple are all over the “Enterprise” shop with Active Sync support in the new iPhone 3G. Crackberry addicts are seriously considering making the switch to a sweeter flavour of opium. I was lucky enough to place an order for an iPhone on the morning the 11th July release date was announced. O2’s mastery of ecommerce has allowed them to debit the £160 odd fee from my bank account. Sadly, I’ve been chosen for a random security check, which involves spending an hour on an 0870 number to tell someone my passport number and debit card number. See some inconsistencies emerging?

Why? I don’t know. All I know is that I don’t have time to talk to O2 for an hour. Want to capture the “Enterprise” market? Don’t dick us around.

FAIL

Read more here:

http://forums.macrumors.com/showthread.php?t=514266

Update

It gets worse, I just got this text from O2:

Sorry your experience on Monday wasn't great if you were trying to order iPhone 3G. Go to http://shop.o2.co.uk/info to find out the latest details.


My experience on Monday was fine its the arsing around now that’s killing me

Update 2 : Live blogging the less glamorous side of the iPhone

08:01am - Call the security verification line on 0870 4444713, half an hour before the published opening time of the line, just in case.

08:22am - Give up on the previous call. Get ready for the real opening time at 08.30am

08.30am - Call the number, dialling

09.01am - Still on the call. Dialling, no music, no “You are in a que”. Just ringing.

09.14am - Still ringing. Skype Credit down to £1.07 from £6.00

09.25am - Run out of Skype Credit. Auto-top-up FAIL for Skype, which has never happened before. Just wasted 57 minutes of my life. Still no iPhone.